Spark Help - Account Manager

This help section is for account management users to get the most out of their projects, jobs, purchases and invoices.

Spark Overview

How to login to Spark and an overview of the interface.

Running Time 6:24 - 8.1MB

1. Customers

How to use the customers database. Also learn about adding notes and custom pricing to a customer.

Running Time 6:03

2. Suppliers

How to use the suppliers database.

Running Time 3:38

3. Projects

How to create a new project in Spark. Also learn about what projects are used for and creating project proposals.

Running Time 8:39

4. Proposals

How to create a proposal within a project.

Running Time 8:30 - 11.7MB

5. Jobs

How to create a job from a proposal. Also learn about the different job tabs and creating a jobsheet pdf.

Running Time 12:41

6. Purchasing

How to create purchase orders and quote requests. Also learn how to copy a purchase order and how to receipt in several purchases at once.
Running Time 6:03

7. Timesheets

How to add time and materials onto a job. Also learn about setting up your user preferences and how to correct your timesheet entries.
Running Time 13:33

8. Reading the JCR

How to make sense of the JCR (Job Cost Report).

Running Time 5:20 - 7.6MB

9. Invoicing - Basic

How to create a single invoice for a job. Also learn about assigning time and materials costs as 'billed' on an invoice.

Running Time 13:47

10. Invoicing - Advanced

How to manage multiple invoices (e.g progress billing) for a job.

Running Time 10:31

11. Copying an Invoice

How to copy an existing invoice on a job.

Running Time 3:47

12. Credit Notes

How to create a credit note and how this differs from an invoice.

Running Time 7:01

Dashboards

Explains how Dashboards work in Spark.

Running Time 1:56 - 2.6MB

Tips and Tricks

Some useful tips and tricks for Account Management.

Running Time 6:46 - 9.8MB

REFERENCE: Spark Workflow

The Spark workflow diagram shows how Spark is structured and how entities relate to one another.

REFERENCE: Spark Interface

Overview of the Spark User Interface Model.

REFERENCE: Spark v5.8 User Manual

The full Spark 5.8 User Manual.